How Do I Masquerade as a User in an Account?

Masquerading, or becoming a user, allows administrators to log in as the user without a password. You can take any action as though you are the user, but the audit logs will show that you performed the tasks while masquerading. Only account-level users with the Become Other Users account permission can masquerade—this permission does not apply to sub-account admins.

Notes:

  • When masquerading as a user, language preferences do not apply and will always be shown in the default language.
  • Additionally, once you are masquerading, if you visit the user details page for any user, the masquerading Become link will still be displayed as part of the page. This behavior takes place because of an override to your masquerading permissions and helps you quickly masquerade as another user; it does not mean that the user for whom you are masquerading is also able to masquerade as another user.

 

Select Group

 AddAdminUser0.png

Select the Managed Account in the Courses & Groups drop-down menu.

 

Open Users

 AddAdminUser1.png 

In Account Settings, click the Users link.

  

Find a User

 AddAdminUser2.png

Type the user's name into the Find a User field.

 

Open User Details

 AddAdminUser3.png

Click the user's name.

 

Become User

 AddAdminUser5.png

Click the Become link.

 

Masquerade as User

 AddAdminUser6.png

Click the Masquerade as user button.

 

View Curve as User

 AddAdminUser7.png

While you are masquerading, you can act like the user. You will see what the user sees, but the audit reports will show that you performed those tasks and not the actual user. You will know that you are masquerading by the binoculars in the top-right corner of the screen.

When you are finished masquerading as the user, click the Stop Masquerading button.

Have more questions? Submit a request